‘Shop eXclusive’ promises to provide you with a best-in-class shopping experience. We offer FREE shipping above Rs.1000 on all products in India. We assure you that all due precautions are taken so that your package reaches you intact.
• Customers are requested to provide full address with pincode/zipcode.
• In case of multiple orders, customer may receive the same separately, depending on product availability and shipping locations.
• Against each product on website, an approximate time for shipment has been provided, which are merely indicative.
• Products may be shipped either earlier or later depending on availability of product and other factors.
• Usually your order should reach your doorstep within 10-15 business days from the time it was confirmed with us.
• On placing your order, you will receive an Email containing a summary of the order and also the estimated delivery time to your location.
• Sometimes, delivery may take longer due to situations beyond our control, like bad weather or other unforeseen circumstances. In such cases, we will proactively reach out to you with updates via emails and SMS.
• ‘Shop eXclusive’ provide details of shipment via email alerts to the customer, once package is handed across to the shipping agency.
• The email alerts shall contain the courier agency’s website details along with tracking number and expected date of delivery. The customer can use these details to keep a check on status of the package.
Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.